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Service Registration


To provide the best and most convenient way to serve our customers, please log in/register to get a service enquiry. Our Account Manager will contact you as soon as possible for further information and service arrangements.

Please note that all Alfex watches are made in Switzerland and some parts may need to be ordered from the Swiss headquarters. This may result in extended service hours.

Service Registration



Contact Number*


If you would like us to link via email, please provide an email address.

Watch Model*

Please find the 4-digit watch model from the back of the watch.

Date of Purchase

(Please note that if you are unable to provide proof of the date of purchase, you will not be able to enjoy 2 years of international warranty. Warranty services do not include damage caused by improper use)

Reason of Repairing*

In order to avoid untimely disturbances, please fill in the appropriate contact method and time.

Contact Time*

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